Brands I’ve worked with
My tool kit
Service Design Methods
Co-Creation
Service blueprinting
Service prototyping
Value proposition design
Unconventional, collaborative research methods
Strategic Design Methods
Project scoping
Business model generation
Competitive analysis
Market sizing, KPI and success criteria identification
Strategic forces identification
Desireability, Viability, Feasibility hypothesis formation
and test design
UX Design & Research
Usability analysis and quantification
Information architecture and content strategy
Task Analysis
Qualitative research study design
Interaction / UX design
Prototyping
UI design
Iconography and typography
Design Team Leadership
Collaborative style for direct, lateral and cross-functional leadership
Goal-driven mentorship
Career path design
Integrity and authenticity
Thought leadership through internal and external speaking engagements
Business development